Shipping policy

Shipping Policy

At SundayChild, we are committed to delivering beautifully crafted, ethically made mohair pieces from our hands to your home — with care, clarity, and reliability.

📍 Shipping Within South Africa

  • Processing Time: Orders are processed within 2–4 working days.

  • Courier Service: We use reliable door-to-door courier services.

  • Delivery Time: Estimated 2–5 business days from dispatch, depending on your location.

  • Delivery Fee: Flat rate shipping may apply depending on product size and destination. Final shipping cost will be shown at checkout.

🌍 International Shipping

If you need any assistance or would like a shipping quote, feel free to contact us, we're happy to help.

🧶 Handmade to Order

Some of our pieces are made to order, especially custom carpets and blankets. These may require additional production time — please refer to product pages for estimated turnaround or reach out to confirm timelines.

📦 Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your parcel every step of the way.

❗Delivery Delays

While we always strive to meet our timelines, unexpected delays due to courier or customs issues may occur. If your order is taking longer than expected, please contact us and we’ll gladly assist.

📞 Need Help?

We’re here to help with any shipping-related questions.
Email us at mohaircarpets@gmail.com